Standard Features

We take a proactive approach to systems administration meaning we will routinely upgrade & patch your hosted servers for you. Need new software installations or configuration changes - no problem, let us take care of it.
Sleep easy at night knowing our global monitoring system is making sure your servers are online & accessible. In the event of any issues, we will be the first to know about it so we can identify the issue to get you back in operation - fast. Additional tiers of monitoring are available to provide page-load speed checking, expectant page results & much more.
Our support desk provides round the clock technical assistance via our secure online portal. Staff are accredited by Microsoft, Cisco & VMWare so you know you are in competent hands.
Thanks to our highly available infrastructure we can offer a 100% network uptime SLA. We back this by offering a money-back guarantee should we ever fail to keep our network online. Touch wood, it hasn't happened yet!
You can't afford to be complacent when it comes to server backups. As a standard we include a nightly bare-metal backup of your cloud servers in the event the worst happens. This means we will get you back in operation swiftly with minimal downtime, should the need arise. We also offer offsite backup & disaster recovery solutions for further peace of mind.
Utilising best-of-breed vendors such as Dell, Cisco, EMC & VMWare allows us to create an extremely elastic & high-performant infrastructure for your applications to call home. Upgrade resources and scale out to multiple servers as you grow without time-consuming reconfigurations and migrations thanks to VMWare's enterprise virtualisation.
Default configurations rarely give desired results. That is why we are devoted to including server optimisation with every server we roll out. We can implement load balancing pools, database & web server configuration tweaks , front-end caching, content distribution networks and much more.
We want to take the time and know everything about your workload - we don't do guess work here. Doing this means the solution we provide is fit for purpose and does not lead to undesirable results post-sale. Design can be provided for single server solutions to large-scale bespoke private clouds. Project management is included.
Windows or Linux we will manage it. Our technical support staff have expert knowledge with both so we can provide our fully managed service to all clients independent of your OS choice.
Do you need a control panel for your server? We can provide and support 3rd party panels including cPanel, Plesk and DirectAdmin. Opensource panels such as Webmin & Ajenti are also available.
Our geographically dispersed redundant DNS servers can be used for your domain names. as well as custom white-label solutions. We also provide quick & easy domain name registrations and renewals from our secure client portal.

UK Datacentres

Operating in datacentres located in Edinburgh, Glasgow, Manchester, Gosport & London. Need a little more reach? We have world-wide points of presence too.

 
 

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